Gamification makes participating in your online community fun. Isn’t that why you have it? Your community is serious, you think. You don’t need to devalue it with gamification.Read more
It’s Saturday morning. You have your reusable bags and your coffee. You’re ready to walk over to your local farmer’s market. Why go there and not to the supermarket? Why not just shop online? Sure they have organic veggies but if you think about it — you go to interact with your community.Read more
What makes a good community moderator is emotional intelligence. What eventually breaks a community moderator is empathy. How can we reconcile the two?Read more
This is the time of year everyone loves to hate: resolutions. What will 2020 look like? We’re all comparing 2009 to 2019 all over social media. Yet, most people understand that resolutions — if they are not achievable goals — don’t work. One of the reasons is a lack of accountability.Read more
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